Questions
How buying a film works, before you buy one. Something not working? Help.
What do I get when I buy a film?
The film, to watch as often as you like while it is on the site, and to download as often as you like, to keep. A feature is £8 and a short is £2; the film’s page says which it is before you pay.
And a series?
One price for the whole series, on its page before you pay. Every episode is then yours to watch while it is on the site, and to download as often as you like.
Is there a limit on how often I can watch?
No. Watch what you bought as often as you like, wherever you are signed in — pause, come back later, start again from the top.
How do downloads work?
From your library, as often as you like — every film you bought, every time. Each press gives an address made for that press, which works for one hour. The file is a plain MP4 with no copy protection — our choice, because we would rather trust the people who pay us.
Is anything free to watch?
Now and then — a title we mark free. You add it to your library at no cost, with an account, and watch it and download it as often as you like; its page says so. Some feature films also offer a free taste — a stretch of the film itself, up to twenty minutes, its filmmaker’s choice — and every trailer is free, with no account needed for either. Every other film is bought, members included. There are no adverts, ever.
Is any of it made with AI?
No. Nothing in a film here was generated by AI — not a shot, a voice or a line — and nor is a poster or a still. Tools that only clean up what was shot are fine, and so are subtitles a person has checked line by line. The AI policy says exactly what counts and how we check. The shorelines on films with no stills yet are drawn by the site from each film’s name — arithmetic, the same picture every time, with no model anywhere near it.
What do the age ratings mean?
Where the BBFC has rated a film, its page shows that rating. Rating a streamed film is voluntary, so where it has not, we say what we think, in words — “Our guidance: 15+” — never as a symbol that could pass for the Board’s. There are no 18s on the site: we have no way to check ages, so we do not show them.
What does membership give me?
£10 a month or £100 a year gets you half price on every film you buy. Live Q&As, meet-ups and the creator discussions are coming soon, and will be part of it. It does not include any film you have not bought.
How do I get the member price?
Be signed in when you buy. We cannot tell who somebody is from an address typed at the checkout, so the half price goes to the member who is signed in.
What if my membership ends?
The films you bought stay yours exactly as they were — watch them and download them as often as you like. Only the price of the next film you buy changes.
What if a film leaves the site?
Its licence may end, or it may be taken down. Either way it stops streaming here — but it stays in your library, marked out of licence, to download as often as you like, and a copy you downloaded is yours.
Can I get a refund?
If you bought a film and have not watched or downloaded it, ask within 14 days and you get your money back. If one will not play properly, you get your money back — that is your right. A film refunded in full leaves your library. The terms have the rest.
Do you watch what I watch?
We keep a record of each viewing (each 24 hours after you press play counts once) and each download, with the town and country your connection comes from, so we can spot a film being shared. Nothing is blocked automatically. How far people get through a film is counted with no account attached at all. The privacy policy says exactly what is kept.
Anything else — email contact@cyberpunkstudios.co.uk, and a person will read it.